Refund Policy

Last updated: October 30, 2026

We want every order to be delivered as promised. This policy explains what happens when something goes wrong.

1. Canceled and partial orders

If an order is canceled, or only part of it is delivered, the amount for the undelivered part is refunded automatically to your Panel balance. You can use it for any other service.

2. Refills

If a service shows a refill period and the count drops during that period, you can request a refill from your Orders page instead of a refund. Services without refill are not covered for drops.

3. Orders that are not refunded

• Orders placed with a wrong, private or deleted link.
• Orders where the username was changed or the post was removed before completion.
• Orders where the same link was placed with another panel or service at the same time.
• Drops that happen after the refill period, or on services without refill.
• Orders canceled for breaking our Terms & Conditions.

4. Deposits

Funds added to your balance are for use on the Panel and are generally not refunded to your bank or wallet. If you paid twice by mistake or a deposit was not used at all, contact us within 7 days and we will review it. Approved refunds are sent back through the original payment method where possible.

5. How to request help

Open a support ticket from your account with your order ID, or use our contact page. Please contact us within 7 days of the issue.